What’s great about Whole Foods is its ability to mix some of what’s good about rigid corporate structure with some consideration for its neighborhood stores at the local level. As a small case-in-point, the other day I noticed that my neighborhood Whole Foods had recently installed a self-serve bike repair station (cool!) at the front of the store.
The station comes complete with an array of common tools like an air pump, allen wrenches, spanners, screwdrivers, and tire spoons, all affixed by cables to a post. At the top of the post is a pair of padded arms, on which you can hang your bike up high for easier access during repair.
Good move, Whole Foods! Now… Do you plan to install these at all your other locations?